Hakodate Onuma Tsuruga Resort Epuy Nanae, Nanae - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

85-9 Onuma-Cho, Nanae-Cho, Kameda-Gun, Nanae, Japan, 041-1354

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Twin Room

Max:

3 persons

28 m²

Bed options:

2 Single beds

Garden view

Shower

Coffee machine

room details

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Deluxe Room

Max:

3 persons

46 m²

Bed options:

2 Single beds

Garden view

Shower

Coffee machine

room details

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Executive Room

Max:

3 persons

84 m²

Bed options:

2 Single beds

Garden view

Shower

Coffee machine

room details

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Getting around

Explore available ways to reach your dream destination

City Center

Nanae700 ft

Airports

Hakodate (HKD) 22.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Valet parking

Baggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Baggage storage
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Canoeing
Skiing
Horseback riding
Cycling

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Housekeeping
Tours/Ticket assistance
Stores/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Garden area
Spa & wellness center
Sauna
Massage
Hot spring bath
Open-air bath
Public Bath

Room features

Air conditioning
Heating
Terrace
Tea and coffee facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

85-9 Onuma-Cho, Nanae-Cho, Kameda-Gun, Nanae, Japan, 041-1354

Map view

85-9 Onuma-Cho, Nanae-Cho, Kameda-Gun, Nanae, Japan, 041-1354

City landmarks

Lake Konumako

2300 ft

Nishionuma

Higurashiyama Observatory

1.3 mi

Nishionuma

Higureyama Viewpoint

1.3 mi

Lake Onuma

1.7 mi

127-1 Onumacho

Onuma International Seminar House

1.3 mi

Nanae

Takahashiyamanokusa Park

1.5 mi

Golf Course

Hokkaido Country Club Prince Course

1.6 mi

Yoshinoyama

1.7 mi

Nanae Onumacho

Raisendo

2.0 mi

Higashi Onuma

Komagatake Shrine

2.4 mi

Higashionuma

Onumakomagadake Shrine

2.4 mi

657-16 Komagatake

Chaplinkan

2.8 mi

294-1 Higadhionuma

Nagareyama Camping Site

2.9 mi

174 Murayama

Kijihiki Highland Panoramic Lookout

3.7 mi

32-1 Togeshita

Hokkaido Konbukan

3.9 mi

666 Higashionuma

Hakodate Nanae Gondola

4.1 mi

Nearby

Parks

Onuma Quasi-National Park

1500 ft

Lake Konuma

1300 ft

Parks

Onuma Park Square

1300 ft

Restaurants

Buroi House Onuma

2600 ft

208 Onumacho

Wald

3000 ft

301-3 Onumacho

Reviews and Ratings

Feedback from previous guests about their experience

62%

liked the resort and would come back again

6.2/10

Nice

Rooms

9.0

Location

9.6

Service

10.0

Dining

8.0

Martha

United States of America, March 2025

6.4/10

My stay at the resort was beautiful, with a amazing view of the lake and a peaceful atmosphere. though there were a couple of minor hiccups. The dining options were varied and generally high quality, but I noticed some seafood dishes could use improvement. Overall, I found the service welcoming and kind, making my experience enjoyable.

Rooms

9.0

The room I stayed in was spacious and exceptionally clean, with a wonderful view of the lake. However, the safe was inconveniently placed at the bottom of the wardrobe, making it hard to use comfortably.

Service

10.0

Every staff member I encountered was friendly and exceptionally helpful, always willing to assist with a smile.

Location

9.0

The resort's location was ideal, just a short walk from the train station and surrounded by magnificent scenery. the jetty extending over the lake was a perfect spot to relax.

Dining

8.0

Breakfast was good and varied, featuring high-quality options. I particularly enjoyed the scrambled eggs, while there were also thoughtful accommodations for my wife's vegan meal. yet, some individual seafood dishes fell short in preparation.

Facilities

9.0

The amenities, including a lovely garden and outdoor deck, added to the charm of my stay, while the complimentary welcome drinks were a nice touch.

Herbert

United States of America, January 2025

6.4/10

I had a wonderful stay at Hakodate Onuma Tsuruga Resort Epuy. The hotel is surrounded by beautiful nature, and the view of the lake was stunning. The staff was friendly and accommodating, which made my experience even better. However, there were a couple of downsides such as the location of the safe in my room and the restaurant's dining experience that could use some improvement.

Rooms

9.0

My room was spacious and extremely clean, with all the amenities I needed. I loved the view of the lake from my room, but I found the safe location to be inconvenient.

Service

10.0

The staff were welcoming and went out of their way to make my stay enjoyable. They all spoke English and were very polite.

Location

9.0

The resort is conveniently situated near the JR Onuma Koen train station and offers lovely walks along the lake.

Dining

7.0

The breakfast was varied and of high quality, but I found the restaurant experience lacking at times due to some poorly thought-out dishes.

Facilities

8.0

The resort has great facilities and beautiful surroundings, including a lovely jetty on the lake. However, clearer signage from the train station would help future guests.

Lester

United States of America, December 2024

7.0/10

I had a wonderful stay at Hakodate Onuma Tsuruga Resort Epuy, which is located near the amazing Onuma Quasi National Park. The beautiful garden and lake view made my experience good, but I did find the safe in my room inconveniently placed. Overall, it was a relaxing getaway with high-quality dining options.

Rooms

9.0

The room I stayed in was spacious and elegantly designed, with a stunning view of the lake. However, the safe was located at the bottom of the wardrobe, which made it difficult to use comfortably.

Service

10.0

The staff members were incredibly friendly and professional, always willing to assist and ensure my stay was pleasant. They spoke English well, which made communication easy.

Location

10.0

The hotel's location is perfect for nature lovers, with access to the beautiful park and a jetty extending onto the lake. It was a peaceful retreat surrounded by natural beauty.

Dining

8.0

I enjoyed the varied breakfast options, which included delicious scrambled eggs and a thoughtful vegan selection for my wife. However, I did find the restaurant's seafood dishes could use improvement.

Facilities

8.0

The amenities were excellent, including housekeeping, shuttle services, and a lovely deck by the lake. However, I did experience a slight issue with the cleaning staff not respecting my 'Do Not Disturb' sign.

Josh

United States of America, December 2024

6.0/10

My stay at Hakodate Onuma Tsuruga Resort Epuy was amazing overall, with stunning views of the lake and beautiful surroundings. The hotel staff were incredibly welcoming and made me feel at home. However, I found the safe in my room inconveniently located at the bottom of the wardrobe, which made it difficult to access. Despite this small issue, I enjoyed my time there immensely.

Rooms

9.0

The Double Room I stayed in was spacious and had a fantastic view of the lake. It was clean and provided all the essentials I needed. The only drawback was the location of the safe, which made it hard to use comfortably.

Service

10.0

The service throughout my stay was great. The staff were polite, friendly, and always willing to assist. They spoke English well, which made communication easy and enjoyable.

Location

10.0

The location was perfect for exploring the Onuma quasi-national park, just a short walk away. I loved being near the beautiful garden and having a jetty that extended onto the scenic lake.

Dining

9.0

Breakfast was varied and high quality, catering to different dietary needs, including a wonderful vegan option for my wife. I particularly enjoyed the scrambled eggs on offer.

Facilities

8.0

The resort had excellent facilities, including access to shuttle services and a beautiful deck extending to the lake. The public spaces were well-maintained and inviting, though I experienced a minor hiccup with housekeeping not respecting my request for privacy.

Elizabeth

United States of America, November 2024

5.4/10

My stay at the resort was a good experience overall, from the stunning location next to the lake to the warm hospitality of the staff. although I found the safe in my room inconveniently placed. The dining options were varied and high quality, which added to my enjoyment, yet my experience in the restaurant wasn't as flawless as I'd hoped.

Rooms

9.0

The rooms were spacious and exceptionally clean, with a lovely view of the lake. though I found the placement of the safe at the bottom of the wardrobe a bit awkward.

Service

10.0

The staff were friendly and professional, always willing to help and accommodating. making me feel well taken care of during my stay.

Location

10.0

Situated close to JR Onuma Koen station, the resort is surrounded by stunning natural beauty, with a lovely garden and access to the lake. truly a picturesque setting.

Dining

8.0

I appreciated the high-quality breakfast offerings. especially the scrambled eggs, and my wife enjoyed the thoughtful vegan options. However, there were areas in the dinner that could have improved, like the seafood choices.

Facilities

9.0

The resort offered excellent facilities, including a beautiful dock on the lake and a comfortable smoking room. though clearer signage from the train station would have been helpful.